They were all in my office—Jerry the company's founder and CEO, Stan the Vice President Marketing and Sales, and Rick the Vice President Manufacturing. Each was concerned, frustrated and feeling deceived by Bill the Vice President Finance.
"This is the last straw," Jerry started, "not only can I not talk with him he's now covering up his mistakes. I want realistic financial information, is that too much to ask? I ask him a simple question and I get looked at like I'm from Mars."
"It's sad," Stan added, "Bill's been with us for six years. He's turned our accounting department around and our financial situation has never been better. But you're right Jerry, he gets so defensive when we ask him the simplest of questions."
"I know Bill about the best," Rick chimed in, "he really wants to be part of this Learn but I can't get through his thick skull that he has to be more...more... flexible."
What to do. A technically competent executive who can't get along with the team.
Before you decide to fire Bill, think about the real cost of dismissing and replacing an $85,000 a year executive.
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